Getting in touch with us via email

If you have a question about our products, your order or any general enquiries, please send us an email at [e-mail].

Once we've received your email, one of our friendly Customer Service Wizards will get in touch and do their best to help you!

Please make sure you include your order number if you’re enquiring about an order, as this will make it much easier for us to answer your question and help you resolve your issue as quickly as possible.

Please note, our Customer Service team are based in the UK, and their working hours are weekdays between 9am-5pm UK time. We endeavour to respond to all queries within 1 business day.